Amazon Empty Package In 2022 (What To Do, Refunds + More)

Amazon has a large fulfillment center, and many packages have to be boxed and shipped per day. Amazon frequently has to deal with packaging issues because of how many packages they send.

Customer feedback has shown that Amazon boxes arrive empty. So, what should you do if you receive an empty Amazon box? You can read this article to find out!

Amazon Empty Bundle

If an item is lost or damaged in transit, customers should contact the seller. Customers can file a complaint with Amazon customer service if the seller cannot assist them. Amazon will refund the money or replace it if the complaint is filed.

You can read on to discover more information about Amazon packages that arrive empty. Also, learn who to contact for a missing package.

Amazon sent me an empty box.

Amazon could have sent an item that was not in its original package to customers.

A major reason for this is because Amazon ships so many orders per day, that a package could get shipped but not packed properly.

Amazon might send you an empty Amazon parcel because they believe the recipient is being duped.

Amazon and Federal Trade Commission should be notified if the recipient suspects that the parcel is a fraud.

What can I do when I get an unopened Amazon package?

You have a few options to help a customer who has an Amazon order that was returned empty.

To verify that their package was indeed one ordered by them, Amazon recommends customers to log into their Amazon account.

Customers are advised to notify Amazon immediately if the parcel delivered to their home was not the one they ordered.

Customers who receive an empty parcel are advised to track the status of any orders they place to be sure it is the exact item that they ordered.

After confirming the package belongs to the recipient, they must contact the Amazon seller directly and inform them of the delivery mistake.

It is a good idea to notify the customer if they receive an item in an empty packaging.

However, if customers don’t hear back from the seller, or the issue was caused by the fulfillment center, customers must contact Amazon and file a delivery complaint.

For customers to lodge a complaint they can call Amazon.com customer support or instant message Amazon.com.

Amazon could refund customers if an item in the box is not what they ordered.

Customers can also report a mistake and have the package thrown out.

Amazon will refund empty packages

Amazon will replace empty packages, if the orders are verified to be customer-placed and if their order’s tracking status states that their package was delivered.

Amazon might refuse to issue a refund for customers who haven’t made a purchase in recent orders or sent packages that were not updated on their transit status.

Customers are encouraged to notify the postal carrier if the package was not sent as expected.

Amazon has replacements available for empty packs

Amazon will refund all customers who order an Amazon item and get a damaged box.

Customer may request a substitute item if the original product does not arrive.

Amazon does not offer replacements for orders placed by customers through third party sellers. They are responsible only for shipping the order.

If the customer would prefer to have a new product, they could contact the third party seller directly to request one.

Customers can also file an “A to Z Guarantee” against the seller, in case the third party seller refuses to respond.

Is it a scam to order empty Amazon packages?

Amazon fulfillment centers are often responsible for sending out empty Amazon packages, however there are some fraudsters who ship the boxes to their recipients.

Amazon sellers who list fake content and claim they are selling it, take the profit, and send empty boxes instead.

Therefore, customers are urged to be careful about which sellers they purchase from on Amazon.

Customers should verify that the seller they are dealing with is genuine before buying.

If the seller refuses to offer evidence of their product, they may be running a scam and customers are therefore urged to refrain from purchasing anything.

Amazon customers may report empty box frauds to the Federal Trade Commission or customer service at Amazon.

Find out more by reading our posts: Does Amazon include receipts? Is Amazon safe and reliable? And do they have a contact number?

Conclusion

A shipping error by Amazon may cause customers to receive an unopened Amazon parcel.

Additionally, some customers might have been victims of empty-box scams by unlicensed Amazon sellers who claimed they were selling products that weren’t in their possession.

Amazon customer support can assist recipients with reporting an empty package to get a refund.

Customers can also report the scam to Amazon or the Federal Trade Commission if they believe the package is a fraud.

.Amazon Empty Package In 2022 (What To Do, Refunds + More)