Costco Glasses Return Policy 2022 (Contacts, Lenses + More)
Costco Wholesale is the largest national warehouse retailer. It’s best known for providing generous discounts for select members. Costco Wholesale also provides health-related services via its own opticians and pharmacies.
Costco will not accept returns for prescription sunglasses or glasses. Costco is able to replace and modify prescription glasses that are incorrect. If contact lenses are not in use, they can also be returned to Costco within 5 years of purchase.
What if I want to return prescription glasses to Costco?
Costco Optical will not accept returns and exchanges for prescription glasses, sunglasses, or other personal items purchased at their optical shop.
Costco might have made an error on your prescription. If that is the case, and your eyes are having difficulty adjusting, or if the prescription seems to be incorrect, you can send them back.
To have Costco adjust your glasses lenses using your prescription you must make an appointment with the Costco opticians.
Can my Costco Glasses be returned if I am not happy with them?
Costco guarantees a 100 percent satisfaction on non-prescription glasses like those for reading or blocking the sun. They can be returned at anytime if they’re not satisfied.
Even if they’re not your preference, prescription glasses cannot be returned or open contact lenses can be exchanged.
Therefore, it is essential to be sure of your decision before placing a purchase.
Costco allows you to return glasses within 60-90 business days depending on where they are located.
For assistance, please ask the sales representative or reach out to their customer service.
Costco allows contact lenses to be returned as long as the condition is in excellent shape for at most 5 years.
Costco’s contact lenses should be intact, unopened and unused.
You can also request a pair of trial lenses from Costco opticians to ensure you are satisfied with the brand and comfort of your lenses before you purchase a larger order.
You can start a return by bringing your contact lenses and your Costco membership card to the optic department.
You can also return your contacts online if your Costco account has been logged in.
As long as you still have your card as a member, your order will not be lost.
Costco Offers a Warranty on Glasses
Costco can’t provide any kind of warranty on the frames and lenses.
This includes offering no cover for scratches or breakages to lenses or frames, even if purchased from Costco.
Yes, you need a Costco membership to purchase glasses or contact lenses from Costco.
Costco memberships cost $60 and can be cancelled or refunded anytime after the purchase.
Do I Need A Costco Membership For An Eye Exam?
You do not require a membership to Costco to have an eye exam at the Costco opticians, which are often competitively priced in line with the retailer’s ethos.
The online store locater can help you find your closest Costco.
It is possible to find out more by reading Costco reviews on repairs, EyeMed acceptance, VSP/EyeMed coverage, and whether Costco also takes GoodRx.
Costco doesn’t accept returns of prescription glasses or sunglasses. Costco will accept returns for contact lenses that they purchased in their optical department, up to five years from the date of original purchase. If you are not satisfied with your non-prescription glasses, they can be returned at any time.
Are Contact Lenses Returned to Costco by Manufacturer?
If your Costco.com purchase of contact lenses is not satisfactory, you can simply return it to any Costco Optical Department. No need to go through the general returns process at the warehouse.
Are Costco Prescription Glasses Returnable?
Costco Optical’s eyeglasses returns policy states that they will not accept exchanges or returns of prescription sunglasses or glasses. These items are considered personalized. One exception is when Costco makes the wrong prescription.
Are Contact Lenses Returnable?
There are many tips and tricks out there about handling your contacts. But, it is easy to forget that “Can you return my contacts?” is not a straightforward yes or no. Each retail company has its own return policy, with most requiring that unused or defective lenses be returned within 30 days.
Does Costco Optical Have A Satisfaction Guarantee?
Costco Optical returns policy. While there is no guarantee of satisfaction, you may be able to have your lenses replaced if the prescription has been changed. The time frame for replacing your eyeglass lenses is 60 to 90 days, depending on your Costco Optical location.Jul 30, 2021
.Costco Glasses Return Policy 2022 (Contacts, Lenses + More)