Costco Jewelry Return Policy 2022 (Rings, Gold, Worn Jewelry)
Costco attracts thousands of customers every day who come to the store for amazing deals on various jewelry pieces, such as necklaces, rings, and earrings.
Costco allows you to return jewelry such as rings, bracelets, necklaces and earrings at no cost. If you wish to return any gold or diamond jewelry weighing over 1.00 ounces, please bring your IGI and GIA documentation.
How long do you need to return jewellery items to Costco
Costco’s return policy states that you can return any jewelry to Costco for as long as you like.
Costco’s generous returns policy allows customers to bring the piece back to Costco by simply going to their nearest Costco Warehouse after buying it.
Which Jewelry Products Can You Return to Costco?
Costco offers the following type of jewelry pieces:
These can be made in gold with or without diamonds.
Costco members can return any of the following categories of jewelry in-store or online.
You will need to return any gold or diamond item that weighs more than one hundred and fifty-five grams.
How can you return jewellery purchased at Costco.com
You can return jewelry purchased on Costco’s website and get full refunds for the price of the item as well as the shipping and handling fees you paid.
The following options can be used to return online purchased jewelry. With the appropriate paperwork, such as the receipt or IGI/GIA reports, you can return the item to any Costco store.
If your jewelry is of more than 1.00 carat or includes diamond solitaire rings, it will be sent to Costco’s fulfillment center which will verify the jewelry item first within 5 business days before you get a refund.
Alternativly, contact Costco customer care and mention that you want to return the jewelry.
Costco may also ask for your name, order number, number of phone, reason for return and active status for the payment card used.
After Costco receives the information, UPS will pick up your item. Then it will be sent to Costco’s fulfillment center to verify.
Within 2 weeks you can expect to get the amount refunded to the card used for payment.
It is possible to return the products via this route, but it can take more time than going directly to Costco’s warehouse because of the shipping times and the verification process.
Costco guarantees that your refund is processed after the verification process has concluded.
How do you Return Jewelry to Costco In Store?
If you wish to return any of your Costco jewelry in-store to them, please go to the Costco service desk.
Bring along all paperwork, receipts included.
Once you provide these items, you will get a Jewelry Credit Memo and your item will be sent to be verified as authentic and within 48 hours a Costco Graduate Gemologist will check its authenticity.
If the paperwork is in order and the item has been confirmed to be the same as previously bought, you will be refunded through the mode of payment you used at the time of purchase.
Costco allows you to return any damaged jewelry pieces
Costco will accept damaged or stolen jewelry.
You may be eligible to get a refund depending on the extent of the damage that occurred prior or post-purchase. However, the decision will ultimately rest with the store manager.
In the event that you fail to provide your IGI//GIA documents, no refund will be given.
Costco doesn’t offer a repair service or jewelry cleaning, so if your goal is to simply have the jewelry fixed you need to go somewhere else.
For unfortunate situations such as damage to, theft, or loss of jewelry, insurance is highly recommended.
Costco does offer watch repairs under its Customer Satisfaction program. Costco will repair or replace your watch, at no cost, if necessary.
When you call Customer Services, please bring your receipt/documents along with your watch.
What does Costco’s Jewelry Return Policy look like for Non-Members
Costco has a different return policy for members than those who are not Costco members. If you receive jewelry as a gift from Costco and wish to return it to them, then the person with Costco membership will need to take it back.
Costco doesn’t offer gift vouchers, gift certificates, or store credit for non-members.
This is why you can only return jewelry to Costco members who bought the original jewelry.
To learn more, you can see our related posts on the Costco return policy without receipt, what Costco does with returns, and whether or not you can go to Costco if you forgot your membership.
You can return jewelry to Costco as long as you are a member and you provide the relevant documents you received with your purchase. If your jewelry weighs over 1.50ct, it will be required to send its IGI (or GIA) documents for verification. The processing time for in-store returns can be up to 48 hours, and online returns up to 2 weeks.
Are there any ways to return your jewelry to Costco?
Costco will accept returns on jewelry pieces such as rings and necklaces. For gold or diamond jewelry weighing more than 1.00 carat, the IGI/GIA paperwork must be presented to verify the return.
What is Costco’s Return Policy on Jewelry?
All shipping and handling charges are included in the cost of a Costco.com refund. Two ways you can return your piece of jewelry: You can stop by Costco with your IGI/GIA reports, if they were included with your order.
How long can I return something to Costco?
Members have the right to return any item they don’t like at any point. This is an opportunity for some members to return old or worn products several years after purchasing them.
Is Costco Jewelry Real Gold?
Is Costco gold real? Yes, Costco’s gold jewelry is offered in 14K as well as 18K. You are getting real gold.
.Costco Jewelry Return Policy 2022 (Rings, Gold, Worn Jewelry)