Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)

PetSmart offers a wide range of fish for its customers, including male and female Betta fish as well as goldfish and minnows sharks angelfish and platys.

You may wonder if PetSmart has a return or refund policy for fish that have died after they were purchased from you. Below is the information I have found.

PetSmart Fish’s Return Policy for 2022

PetSmart offers customers the opportunity to return or exchange pet fish within 14 days of their purchase. This is in addition to 2022. In addition, customers can bring in dead, unwanted, or sick fish along with their receipts and photo identification to return them.

Read on to learn whether or not you may return a sick or dead fish for a reimbursement, the return process at PetSmart, as well as how long it takes to process refunds.

Are You Able to Return a Dead Fish to PetSmart

PetSmart allows returns of sick fish to its stores, but the fish will need to have a noticeable or vet-identified illness for the return to be eligible.

In addition, the customer must return it within 14 calendar days of their initial purchase.

PetSmart will still consider your case if you’re outside of the 14-day return period.

Note that the staff has the right to make the ultimate decision as to whether a return can be accepted or not.

PetSmart can exchange one sick fish with another.

An exchange of sick fish may be possible if the purchase is made within 14 calendar days. The original receipt must also be presented.

PetSmart offers the possibility of either a return or an exchange after you have accepted the returned sick fish. If you would like a new fish, you will need to ask for an exchange.

PetSmart Can I Return a Dead Fish?

PetSmart will accept a returned dead fish if it has been received within the 14-day period of purchase. You must also bring the original receipt with you as proof of purchase.

PetSmart workers may request samples of the water that was in your fish tank for help in diagnosing the cause.

They will then run an analysis on this water to make sure it is safe for other fish. This is very important for those who choose an exchange or refund for fish.

What is the best way to return a dead fish to PetSmart?

PetSmart can only accept the body of a deceased fish.

PetSmart staff can then transport the fish safely and conveniently and transfer them to their homes.

After the dead fish is removed from the tank, staff will give you the container back if you want to keep it.

PetSmart is a good place to start the return process.

PetSmart: What should you bring when exchanging a fish?

PetSmart requires you to provide the following items:

How many fish would you like to swap?

A receipt, or an alternate proof of purchase.

A valid form of photo identification

Take a tiny amount of water from your tank (only if you fish have died).

Note that the store policy asks for exchanges to be made within 14 days of the initial purchase.

How Long Does PetSmart Take to Refund Your Money?

It will take 3-7 days to receive a PetSmart refund.

PetSmart will then send you an email to confirm they have processed your refund successfully.

PetSmart can accept used fish tanks back.

PetSmart accepts returns for fish tanks on an individual basis. This is mainly if the product has been damaged or was used at the time it was purchased.

Also, most new products can be returned if the packaging is still intact or they are sold in an acceptable condition.

Note that it is best to return your item to PetSmart within 14 days of purchase alongside the original receipt as proof of purchase.

Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)