Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)
PetSmart is renowned for selling a variety of pet supplies such as food, toys, cages, and aquariums, along with a range of live pets including cats, dogs, fish, birds, and more.
PetSmart now accepts returns in good order, but shipping, gift wrap and any other costs will be deducted. Customers have 60-days to return online and in-store products with proof of purchase. You cannot return live animals within the 14-day period.
What Is PetSmart’s Return Policy For Live Animals?
If you have purchased live animals from PetSmart such as snakes, iguanas, hamsters, and similar animals, you can return them to PetSmart within 14 days after the purchase.
PetSmart will allow you to return the pet if the owner is not satisfied with the purchase.
PetSmart will refund your purchase if the animal dies within 30 days.
Also, you’ll need to provide a photo identification from the State of your choice for PetSmart returns.
PetSmart has a return policy for fish.
Similar to live animals, PetSmart will give you 14 days to return fish to its stores, along with the receipt and a valid government-issued photo ID.
Keep in mind that if you are returning a deceased fish, you will still need to bring the fish to the store you purchased it from, as well as a water sample for PetSmart to test.
PetSmart allows me to return an item without the box
PetSmart stated that items in original packaging are eligible to be returned.
PetSmart may refuse to accept returns if your box does not exist.
If you feel that you’re eligible or have good reasons to return the item, the PetSmart manager will accept your returns.
Are Opened Items Acceptable for Return to PetSmart
You can return opened items to PetSmart as long as they are in the original packaging they were purchased in.
PetSmart allows you to exchange dog food that you have opened for another brand if, for example, you bought dog food but didn’t like it and want it back.
However, you will only have 14 days to return opened items to PetSmart, compared to the regular 60 days for unopened items.
Can I Return An Item Or Animal Without The Receipt To PetSmart?
PetSmart requires a receipt to allow you to return items for monetary value.
PetSmart will not accept returns if you don’t have your receipt. You must bring along the item with a photo ID and valid government issued photo ID.
PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart.
However, if you do not have a receipt and wish to make an exchange, any outstanding balance will be returned to you in the original form of payment, such as cash or card.
PetSmart Can Check My Receipt
PetSmart Rewards Program members can view their recent orders. You will then be able to track these orders.
PetSmart Treats Rewards lets you view your complete rewards program online. It also includes all orders.
Can I Return Chewy Items To PetSmart?
PetSmart has stopped accepting returns on Chewy goods as of 2022.
Petsmart is the owner of Chewy. However, both businesses are independent and sell different products.
PetSmart will accept damaged or defective items back.
If you purchase a damaged item from the PetSmart store or online, you are eligible for a return or exchange.
Return the item to the nearest PetSmart or call the PetSmart Customer Service System at 1-888-8399638.
However, note that you have 30 days after delivery or 60 days after an in-store purchase to return your item to PetSmart if it is damaged or defective.
What Are The PetSmart Return Exceptions?
PetSmart does not allow you to return certain products, even if the product is in an unopened, new condition.
What can I do to return PetSmart items?
You can return petSmart products to any store by simply bringing the item and the receipt along with your payment method to the counter.
PetSmart allows you to return products to their stores. However, to return items you need to take live fish or animals with you.
Where can I send my petSmart order back online?
PetSmart offers several options for returning items that you purchased online.
You can exchange or return an online order to PetSmart.
PetSmart provides an online search engine to locate nearby stores. They can also be reached at (888-839-9638).
In order to receive a receipt, you’ll need the item inside its original packaging.
You will need to provide proof of payment. The refund will be sent to the same card.
You will receive a return card if you don’t have the PetSmart card or paid through an online payment system like PayPal.
PetSmart merchandise returns cards cannot be exchanged for cash. They can be only used in PetSmart.
PetSmart also offers the option to return online orders via mail. However, you are responsible for return shipping.
PetSmart’s online orders must be packed securely.
You must use traceable and insuranceable methods of shipping. Attach your PetSmart return shipping labels.
PetSmart cannot exchange online orders via postal mail. It is not eligible for return.
How will I receive the refund for my return at PetSmart?
PetSmart will reimburse you via the exact same way that you bought the item.
You will receive cash back in the store if you purchase an item using cash.
To receive your PetSmart merchandise refund card or cash back, it may take up to 10 business days for you to return a petSmart check purchase.
In addition, your credit card will get the payment back if PetSmart returns an item you have purchased.
You will receive a cash refund if your PetSmart purchase was made with a debit card.
In order to receive a monetary reimbursement, your card must match the purchase card. You will not be allowed to return merchandise.
PetSmart What Do You Do with Returned Items?
PetSmart disposes often of returned products because they’re no longer suitable for sale.
Knowing this is essential because it could lead to adverse effects on your pet’s health.
PetSmart policy is also covered in related articles such as PetSmart coupon and return policy.
PetSmart makes it easy to return any of their products.
PetSmart suggests that you keep the original proof of payment, the receipt (or similar proof) of purchase, as well as a form ID and the product in order to return it to them.
PetSmart will reimburse you using the same payment method as when you purchased it.
PetSmart can issue you a PetSmart merchandise gift card if you are unable to pay or have lost the receipt.
Can Petsmart Look Up My Receipt?
Your profile, billing and shipping information can be stored. You can save up to 10 addresses from your PetSmart Address Book. Find receipts, track orders, and view your whole order history all in one location.
Petsmart Does a Return Policy?
PetSmart allows its customers to return both wet and dried dog food in exchange or a complete refund. You must return dog food within 60 days if it has not been used or 14 days for opened packaging. A store credit may be issued to customers if a receipt isn’t provided.
Petsmart Retires Hamsters
What if I want to give back live animals? Yes. There are many cool pets at PetSmart. You can return an animal within 14 days after purchase. Dec 2, 2021
Can You Return An Adopted Pet To Petsmart?
What happens if you give up your pet and return it to PetSmart. – Quora. You usually have 2 weeks to return the animal or get your money back. Petsmarts are happy to take your animal back if it is not in use within the two-week period.
.Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)