Dollar General Return Policy 2022 [All You Need To Know]

Dollar General sells a variety of merchandise for affordable prices. This means that shoppers are able to select from a broad range of goods when they shop there.

How can they return the items? These are the facts that I found out after doing my research.

Dollar General Return Policy 2022

Dollar General’s Returns Policy states that items bought online and in-store can be returned within 30 days. Dollar General will require the receipt to be used for returns in-store. If an item is not returned within 30 days, customers have the option of either receiving a full or partial refund.

You want to find out more information about Dollar General’s return policy?

Continue reading to learn more about Dollar General’s return policy. This includes information regarding the different store criteria and how you can get a refund with no receipt.

What Is the Best Way to Return an Item at Dollar General

Items purchased online and in Dollar General stores are subject to separate return policies.

Customers who wish to return merchandise purchased online must bring it back in person to Dollar General. At the register, an employee will handle your refund.

Customer Services can be reached to request a return on items ordered through Dollar General.

Following that they will be sent return instructions. They also get a unique Returns Authorization numbers. From there, they must:

Make sure to pack the item properly.

Be sure to include the customer’s order number, their billing name and address.

Send the item to Customer Service.

Check out the Dollar General online return information for more information. You should remember that online orders can not be refunded and vice versa.

How Long Do You Have To Return An Item To Dollar General?

Dollar General says customers can return merchandise purchased online within 30 days, so long as the items are still in their original condition.

Although the Returns Window for Online Purchases is quite clear, some information is contradictory about when customers have to return products they bought at Dollar General.

In some cases, it was reported that customers could return goods within 90 days.

Do You Have to Return an Item From Dollar General To Dollar General?

To receive a complete refund from Dollar General for any return, your receipt is required. Dollar General employees won’t be able issue a refund to your original payment method if you don’t have the receipt.

However, it is still possible to return products to a Dollar General store, even if you lose your receipt!

In this case you can either be reimbursed with a Dollar General gift certificate or have the option to exchange for an item of equal or lower value.

Do you allow used goods to be returned?

DollarGeneral.com allows you to return any used product that was purchased in-store, online, or in-store, provided they remain in good working order.

They should be returned in the original packaging and all documentation, parts and accessories must still be included.

A refund may not be granted if you try to return a damaged or defective item.

It is more likely that you will get a return on an item used in-store. However, this could depend on the decision of the person you spoke to.

How To Return Damaged Or Defected Items To Dollar General?

You should contact Customer Services within 30 day of receipt if you receive an item purchased from Dollar General that has been damaged or missing.

You may also be eligible for a full refund or reimbursement of your shipping costs. Reach out to us by calling 877-463-1553

You will have to provide the customer with both the product’s item number and order number.

Are Gifts Returned to Dollar General Possible?

Even if the gift was not purchased by you, it is possible to send Dollar General a return. An alternative to a full refund will be store credit. This applies only to the original purchase.

Does it exist any goods that are not returnable to dollar general?

Although most purchases made in Dollar General can be returned, you will not be able to return all of them online. One, alcohol cannot be returned to its original location, provided it is not opened.

Dollar General does not accept returns of cigarettes or tobacco products. You also cannot get a return on gift cards, prepaid cards, and gift wrapping services.

All other items are acceptable for return, provided they are returned in good condition with all paperwork, accessories, and any parts.

You can read more about Dollar General’s Shoplifting Policy, whether Dollar General offers alcohol or gift cards.

Conclusion

Dollar General will accept most returns on items purchased online and in-store. As long they fulfill certain criteria, you can also return the merchandise. No matter how used they are, the items should still be in great condition. If possible, you can also return them in their original packaging.

In-store returns are eligible for full refunds, provided that you retain your receipt. You will receive your refund on a gift certificate if you don’t have a receipt. Any shipping fees will be deducted from the total amount of your refund for online returns.

You can find more details about returns at Dollar General by visiting their “Returns” page. You can also call your local location to learn more about the specific return policy.

How Long Do You Have To Return Items To Dollar General?

Within 30 days

Can You Return Dollar General Items To Any Store?

If you made your purchase in a store, you can return the item only to the store where you bought it. Dollar General has a return policy that states the online shops cannot accept items bought from the site.

.Dollar General Return Policy 2022 [All You Need To Know]