Sam’S Club Return Policy In 2022 (All You Need To Know)

Sam’s Club sells various products at its locations across the nation, such as food and clothes, TVs, cleaning materials, and many other items. It also offers 100% customer satisfaction.

However, what happens if Sam’s Club doesn’t meet your expectations after you have purchased something? Well, look no further because here is everything I’ve discovered about Sam’s Club’s returns policy!

Sam’s Club Return Policy In 2022

Sam’s Club offers customers the ability to return any product in-store, or by mail. Customers can get full refunds. Some products have 14-30 or 90-day returns windows. Opened products can be returned (except for food and contact lenses), and returns are accepted without receipt.

Keep reading to discover more about Sam’s Club’s prohibited items and how you can initiate online returns.

How Can You Return Items At Sam’s Club?

Sam’s Club has two options for returning products that aren’t 100% satisfied. It depends on whether the product was purchased online or in-store.

You can return in-store

Online and in-store purchases can be returned to Sam’s Clubs for replacements or a full refund.

In-store returns of products should be made with your original forms of payment, receipt, and member card.

Shipment Returns

Sam’s Club also lets customers return items through the mail, however, this only applies to online purchases (and not items bought in-store).

These steps will allow you to send an item back to Sam’s Club.

Log into your account and click on ‘Purchase History’. This is located under “My Account”.

Print the label by clicking on “Return Item”

Add the label for return to securely package the item

For Sam’s Club return, drop off your package at the nearest postal office.

Sam’s Club will pay the return shipping charges, so there is no need to pay at the post office.

Sam’s Club’s customer support line can help you with returns. Call (888) 746-7276 to get assistance. Make sure you keep your order number and information handy before you call.

A Sam’s Club employee will answer all the questions you have about returns and help you return and receive a refund for any product you are not happy with.

Sam’s Club – What Products Are You Not Able to Return?

Although Sam’s Club has a lenient returns policy for most items, you cannot return the following product categories either in-store or via mail, regardless of whether the items are opened or unopened:

Gift cards

Prepaid cards

Tickets

Personalized products (gifts and photos personalized)

Prescriptions

Alcohol

Tobacco products

Sam’s Club’s wholesale trading program allows for purchases

Sam’s Club What Products have a Specified Return Policy?

For most items sold at Sam’s Club, there is no time constraint on any return and so you can bring the item back whenever you want to.

Sam’s Club products have specific return deadlines. These are the categories of products that must be returned during the window.

Devices that have been unlocked by carriers and those with a carrier connection must be returned within fourteen days

Motorbikes, mattresses, heavy commercial and other equipment need to be returned no later than 30 days

Returned electronics and major appliances must be in their original packaging within 90 days

Sam’s Club’s manager can refuse to return any item, especially if they think the customer is abusing their return policy.

What Is Sam’s Club’s Satisfaction Guarantee?

Sam’s Club’s 100 percent satisfaction guarantee covers all products eligible for returns that do not contain a restriction on the return window.

Under this guarantee, Sam’s Club will issue you a refund or replacement for any item (purchased online or in-store) if you are not 100% satisfied with it.

You can also get a complete refund if Sam’s Club members aren’t satisfied.

Sam’s Club allows you to return online purchases in-store

Sam’s Club accepts almost any online order.

The product page will indicate if an order cannot be returned in-store if it is not possible to do so online. Vending machines and golf carts are two examples of items that you can purchase online but not in-store.

When returning a purchase made online to a Sam’s Club store, make sure you bring your order confirmation number and receipt.

Can You Return Opened Items At Sam’s Club?

Sam’s Club will accept returns on certain products, even though they’ve been opened.

For example, if you purchase a TV or any other electronic device and realize you do not like it after using it for a few days, you can still return the product to Sam’s Club.

When returning opened items, you must include all the accessories that came with the product to receive a full refund.

Sam’s Club might refuse your return if you don’t own all of the accessories.

Sam’s Club also offers the ability to return opened footwear and clothes.

You should note however, that contact lenses as well as foods and drinks must be sealed and not opened to allow them to be returned.

Sam’s Club Online Refunds Shipping and Delivery Fees

Unfortunately, Sam’s Club does not typically provide refunds for shipping and delivery charges when you return online orders.

Only two circumstances are acceptable for these fees to be refunded: if Sam’s Club employees made errors with your order and / or shipping damage.

Sam’S Club Return Policy In 2022 (All You Need To Know)